Frequently Asked Questions
Yes. For some mods, such as Valheim Plus, we offer one-click installation in the "Mods" section of your server settings.
For other mods and other games, you can use FTP to upload the mod files to your server. Usually, installing the mod on the server involves uploading all the mod files to the /steamcmd/ folder and then restarting your server from our control panel. However, the exact steps may vary so make sure you read whatever instructions the mod provides. For example, some mods also require client installation.
Yes. We offer a simple Two-Step Method to upload your world files to your server.
7 Days to Die
You can use FTP to replace the Saves folder on your server. Make sure your FTP client is showing hidden files (in FileZilla, this option is Server > Force Showing Hidden Files). The Saves folder is located at /.local/share/7DaysToDie/Saves. It's generated the first time you connect to your server if it's missing.
In our control panel, you'll need to set the Game World, World Gen Size, World Gen Seed, and Game Name to match what you had in your old save.
Remember to restart your server from our control panel after making file changes.
FTP stands for File Transfer Protocol, and it lets you access the filesystem on your server. You'll need it to install mods or to transfer over your save files from your local server or other server provider.
You'll need to use an FTP client. We recommend FileZilla.
Once you've installed and opened the FileZilla client, enter the IP, FTP Username, and FTP Password from our control panel and hit QuickConnect. The port will default to 21, which is the correct one.
Once in a while, the Steam servers go down. There's nothing we can do on our end, you'll have to wait for them to come back up.